GENERAL TERMS AND CONDITIONS (v.March 2011)

Terms and Conditions of Sale

The terms and conditions listed below are valid for all purchases of products from CultureBriefing.com online shop at www.CultureBriefing.com (Global). All information on the website and in connection with placing orders, including these terms and conditions, is in English and the agreement is entered into in English.

By placing an order, the customer accepts these Terms and Conditions of Sale, which will at all times be accessible on CultureBriefing.com online shop. Please read these terms and conditions thoroughly. We regularly update these terms and conditions – changes will be posted on CultureBriefing.com.

How our online service works
The shop section of CultureBriefing.com is our own online ordering, purchasing and information service. The shop is open 24 hours a day, so you can order online at any time you wish. Please read the ordering process description below. We hope that you will have a positive experience with our online shop.

Staffing
The staff of CultureBriefing.com processes orders Monday-Friday from 10am-4pm Central European Time. Orders placed outside of these hours will be processed on the following business day.

Protection of personal data
CultureBriefing.com is subject to the Belgian Act on Processing of Personal Data and all handling of personal data is conducted in accordance with the aforementioned act. By making a purchase at CultureBriefing.com, you accept our personal data protection policy.

CultureBriefing.com collects data about you in different ways in connection with your use of CultureBriefing.com. The below guidelines provide a more thorough description of the type of information we collect, how we process this data and who you can contact if you have questions or comments about our guidelines.

What information do we collect?
CultureBriefing.com collects information about our users in two ways: Through so-called “cookies” (see the next section) and through registration (see below).

In general, CultureBriefing.com only requests personal and user-related information when you wish to subscribe to newsletters, enter contests, or take advantage of other services. Personal data collected by CultureBriefing.com is primarily limited to: e-mail address, name, address, but may also include other information such as interests, etc.

In connection with purchases on its website, CultureBriefing.com requests the customer’s name, address, telephone number and e-mail address, all of which are necessary to fill the order and are used solely in connection with processing the order.

You may voluntarily choose to register your e-mail address on a mailing list at CultureBriefing.com, so that you can receive regular news updates and other information from CultureBriefing.com. You can subscribe and unsubscribe from this service at any time, free of charge.

CultureBriefing.com does not store the names and e-mail addresses of users who have unsubscribed from services, nor of users who have participated in contests, for example.

Why do we use cookies?
When you visit CultureBriefing.com for the first time, you automatically receive a cookie. A cookie is a small text file that is stored in your web browser (e.g. Internet Explorer, Netscape Navigator, Opera, etc), which registers you as a unique user. This cookie is identified by CultureBriefing.com web server when you visit CultureBriefing.com and it registers the use of this website.

A cookie can contain text, numbers or, for example, a date, but no personal information is stored in a cookie. It is not a program and cannot contain a virus.

Most browsers enable you to delete cookies from your hard disk, block all cookies, or receive a warning before a cookie is saved. See the guide to your browser or the help function to read more information about these functions. However, you must be aware that you sometimes cannot access a website, or that some functions on a website cannot function if you do not accept cookies. 

CultureBriefing.com uses cookies to compile demographic and user-related statistics to thereby gather a better understanding of who visits CultureBriefing.com. CultureBriefing.com solely registers anonymous data such as IP numbers, total bytes sent and received, Internet host, time, browser type, browser version and language, etc. This type of data enables us to adapt and create content and services that match your interests and wishes.

How do we protect your personal data?
It is important to CultureBriefing.com that your personal data is stored securely and confidentially. Access to all registered user data at CultureBriefing.com is limited to trusted employees of CultureBriefing.com and our security measures are regularly controlled to determine whether data about our users is handled correctly and in observance of the users’ rights.

However, it is not possible to guarantee 100% security for data transactions via Internet. When data is sent and stored electronically, there is always a risk that others will force their way to unauthorized access to protected data before it reaches our servers. So even though CultureBriefing.com does its best to protect your personal data, we cannot secure, nor guarantee the security of some information. Thus, you send your data at your own risk.

Who do we share personal data with?
When you register at CultureBriefing.com or otherwise provide your personal data, CultureBriefing.com does not under any circumstances transmit or sell to third parties information that can be connected to identifiable individuals without your explicit permission. Similarly, no log files or other standard information is transmitted or sold to third parties.

Changes in the guidelines
The rapid development of the Internet can make changes in our processing of private data necessary. Thus, CultureBriefing.com reserves the right to update and revise the guidelines in this document. When we make such revisions, we will also change the date listed after “last updated” at the bottom of the document. In case of significant changes, CultureBriefing.com will inform you by posting a notice in a prominent location on CultureBriefing.com.

Your consent and changes/deletion of your personal data
When you visit CultureBriefing.com, you accept the above guidelines.

Ordering products
The actual agreement between you and CultureBriefing.com is considered entered into when CultureBriefing.com has confirmed the order. If CultureBriefing.com is unable to fulfil your order for reasons such as sold-out products, we will contact you as quickly as possible by telephone or e-mail.

You are responsible and liable for ensuring that the entered customer information is correct, as CultureBriefing.com performs no further validation or control of this information.

Prices and payment
The applicable price is that which is listed on the website on the day of the order for the product in question. All prices are listed in EUR and exclusive of the currently applicable 21% VAT for Belgium. Sales to countries outside of Europe are charged VAT, countries within the EU zone are not charded VAT. We reserve the right to change prices immediately without further notice. Shipping costs, as well as import duties and VAT are not included. Import duties and VAT only apply to deliveries to countries outside of Europe.

A charge to cover shipping costs shall be added to every product order placed on the website. Shipping charges will be listed on the order summary, as well as in the order confirmation that is sent via e-mail.

CultureBriefing.com encrypts all of your card data with the so-called SSL (Secure Socket Layer) protocol. This means that unauthorised persons cannot read your card number or other information transmitted during the transaction with DIBS.

Delivery
You can expect to receive your order within 5-15 business days. As CultureBriefing.com cannot guarantee local delivery conditions, CultureBriefing.com cannot provide a 100% guarantee of when the order will be delivered to the customer’s address. In case the desired product is not in stock at the time of ordering, we will contact you to inform you of the expected date of delivery.

As a consumer, you have a right to cancel the purchase order if the entire delivery is delayed in relation to the applicable agreement.

Refunds
In case of agreed discounts, returned goods or pre-paid orders that are cancelled prior to delivery, a partial or complete refund of the purchase price will be issued. Refunds are typically issued via bank transfer. Therefore, CultureBriefing.com requires information about the registration number and account number of your bank account. This information is not sensitive and may be sent via e-mail or other traditional forms of correspondence.

Copy Rights
All (down loadable) products (ALL!, without exceptions) are copyright by CultureBriefing.com. Making any kind of copies (ANY!, without exceptions) is violating those copy rights, and therefore illegal. So please do not do this. We do log your IP address!

The full agreement
These Terms and Conditions of Sale, together with the website’s prices, contract details and guidelines regarding the protection of personal data, comprise the full agreement relating to our delivery of products to you.

Contact information
We will gladly answer any questions you have about these Terms and Conditions of Sale or other aspects of our service. Please contact our customer service via e-mail at info@CultureBriefing.com.

CultureBriefing.com operates under the following details:
Ondernemingsnummer / VAT number: BE0806.928.251
Officiele benaming / statutory name: SCRIM bvba; Belgium
Handelsbenaming / company working name: CULTURE MATTERS

Updated 30 March 2011